Q AND A

Please call the office to schedule an appointment for a consultation at your property. We will provide a written estimate within one to three business days. If you are happy with the quote, we ask that you sign and return the estimate with a 50% deposit. Once the estimate and deposit are received at the office, your account is credited, and the project goes on the schedule. We highly recommend visiting our Facebook page for pattern and color ideas.

For most jobs, we aim for one to two days of prep work, a day to pour the concrete and a third day to finish. Installation times will depend greatly on the size of the job, weather conditions, accessibility as well as our schedule. We will call with advanced notice before we plan to begin. We will also call Dig Safe, if necessary, for your project.

We recommend waiting 24 hours before walking on it and a full week before putting any outdoor furniture or decor on it.

Stains from organic material such as grass, leaves, etc can be easily washed away with a mild cleanser like Simple Green and water. We do not recommend pressure washing as that can strip the sealer.

Brand new sealer will be shiny but normal use will bring down the shine.

We recommend once a year for very high traffic areas, two years at most. You should receive a postcard from us yearly as a reminder.

Ice melt and similar products can leech into the pores of the concrete and damage the product. We recommend only using sand. Also, certain patterns can be damaged with the use of snowblowers.

Bubbles can form in the sealer if the temperature is too hot or rises to quickly once the sealer has been put down. Normal wear and tear will usually take care of the problem. The use of a towel to buff out the bubbles is also an option. If neither option works, please call the office, a chemical agent can be applied as a remediation.